Frequently Asked Questions Barcelona

Through this link for Barcelona, this link for Amsterdam, you can easily change the date (up to the day before the visit) and time (up to the day of the visit). * You need your ticket number in order to do this.

*Only for reservations made from our website

If you arrive at the start of your time slot, your entrance is guaranteed. There is a 5-minute margin of entry for each time slot. If you arrive at a different time, we cannot guarantee that you will be able to enter Moco Museum (immediately).

Click for Amsterdam or Barcelona and select partner ticket and choose your date and time slot. Please, bring both tickets with you to the museum and they’ll be scanned at the entrance.

We have less expensive prices early/late on the day. Enjoy a discount up to €5,- when booking an early/late time slot!

Purchased tickets are non-refundable. Please take a look at our other FAQ to change your ticket date/time.

Discounts and promotions cannot be combined. Get the best deal by booking your tickets online.

– Visit at any time during your booked day, no need to choose a time slot

– Skip the line when entering the museum

*Tickets are online-only, cannot be combined with other offers, and may sell out on popular days.

A Flex Ticket grants entry to our venue at any time during operating hours. Please check our schedule for updated times.

Both allow entry at any time without having to book a timeslot, but for just one extra euro, Priority Tickets also allow you to skip the line.

Unfortunately, we do not offer free admission the first Sunday of each month as we are a private museum.

The Early Access ticket allows you to experience the Moco Museum in a more intimate setting before it opens to the public. With only 20 exclusive spots available, secure your ticket and explore the museum at your own pace.

The Early Access with Audio Guide ticket lets you visit the Moco Museum before it opens to the public while enhancing your experience with our audio guide, providing deeper insights into the artworks and exhibitions.

The Early Access with Tour Guide ticket offers an exclusive opportunity to explore the Moco Museum before public hours. Join our semi-private guided tour and discover fascinating stories about the museum, its collections, and the artists behind them.

This ticket grants you an exclusive visit to the Moco Museum before it opens to the public, combined with a heart-opening guided tour. After your tour, enjoy a delicious breakfast from Brunells—featuring Spain’s award-winning best croissant—served in one of our museum rooms.

The ICOM card gives you 20% discount at Moco Museum Barcelona, not in Amsterdam.

It is! We have an elevator in Moco Museum Barcelona.

We love dogs, but with the exception of registered service dogs with a suitable harness, they are not allowed inside the museum.

Yes, we do, you can stay cool

Amsterdam Sadly, there’s no space for luggage of any kind. We kindly advise making use of the luggage storage service at Museumplein/Museumsquare just 125 meters from the Moco Museum. Read more about this on the website of Lockerpoint Luggage Storage.

Barcelona For security reasons, we cannot store luggage of any kind. We have partnered with Bounce so that you can store your bags safely nearby, and enjoy a 10% discount off your booking with the code EXPLOREMOCO. Bounce has 2 luggage storage locations just a 2 minute walk from Moco Museum Barcelona, which you can reserve in advance or in the moment.

You sure can. Please email us for more information about your options.

Unfortunately, due to security reasons, we ask visitors not to wear hats during their Moco Museum visit.

Immerse yourself in the world of street art and experience Barcelona with the Moco Street Art Tour. Click here to get your ticket!

The audio tour is available for an additional €5 on top of the regular museum entrance ticket.

Tickets and audio guides are available for purchase online through the Moco Museum ticketshop or at the entrance in Barcelona.

The audio tour is available in English, Catalan, Spanish, German, Portuguese, Dutch, French and Italian.

Your audio guide device will be provided when you scan your ticket at the museum entrance. For tickets purchased onsite, you’ll receive the audio guide upon entry.

Your tour guide will be waiting for you at the museum entrance. Please make sure to be on time, we do not offer any cancellations or refunds. For any questions, please contact [email protected]

The Exclusive tour with Art Expert is available in English, Catalan, and Spanish.
 

Tickets and Exclusive tour with Art Expert are available for purchase online through the Moco Museum website, minimum 1 day in advance. 

The Exclusive tour with Art Expert is available for an additional €100 on top of the regular museum entrance ticket, and is available for up to 8 people.
 

The Exclusive tour with Art Expert is a private, one-hour guided tour led by a knowledgeable art expert at Moco Museum. It offers in-depth insights over our exhibits – perfect for art enthusiasts and curious visitors alike.